Accessibility
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UEFA EURO 2024 is all about people! It’s our aim to celebrate diversity and inclusion and ensure all fans can be part of the celebrations. This page will help you plan for your EURO 2024 trip. Check this page regularly for updates to ensure you have the best experience possible.
🌍 Accessible travel to Berlin
Berlin prides itself on allowing everyone to be free and independent and this extends to visitors who have accessibility needs.
By train 🚆
Berlin Central Station, Zoologischer Garten and the Olympiastadion S-Bahn station have disabled access and are equipped with tactile paving and orientation systems.
🚨 Don’t forget: All ticket holders have access to discounted DB train tickets and international rail passes.
Booking a DB train ticket
- Wheelchair spaces on trains must be booked in advance
- It’s recommended to select a connection with sufficient transfer time
- DB have a dedicated Mobility Service Centre (MSZ) to support you with your planning. They can also organise assistance for boarding, transferring or getting off a train
Mobility Service Centre (MSZ)
Phone: +49 (0) 030 65212888
E-mail: msz@deutschebahn.com
Onboard DB trains and at train stations
Trains are generally accessible for fans with limited mobility; carriage doors are wide enough to fit wheelchairs and trains are equipped with dedicated wheelchair spaces.
- You can pre-book your wheelchair space in advance for long-distance trains such as ICE, IC and EC services.
- Equipment such as walking aids can be carried free of charge.
- At larger train stations, you can request a wheelchair should you require it.
By plane 🛬
If you require additional assistance, make sure you inform your airline in advance. It is best to do this at least 48 hours before you start your journey to allow plenty of time for arrangements to be made. Visit the dedicated mobility and accessibility page on the Berlin Brandenburg Airport website for details on their free Mobility Service.
By car 🚘
Accessible parking is available throughout the city – use this helpful tool (available in German only) to find locations.
Accessible travel guide 🧑🏼🦽
The German National Tourist Board has a dedicated guide on accessible travel throughout the country that can help you plan your EURO 2024 trip.
For general Berlin travel guidance, head over to our travel page.
🏙️ Accessible travel around Berlin
The visitBerlin website has a dedicated Accessible Berlin page providing useful information for wheelchair users, blind and partially sighted visitors, people with intellectual disabilities as well as for deaf or hard-of-hearing guests.
Most U-Bahn stations, all S-Bahn lines and the entire bus fleet are wheelchair accessible, apart from bus line 218 which consists of vintage buses and ferry line F24. The local transport operator BVG have put together some helpful information regarding accessible travel around Berlin.
BVG offers an accessibility on-demand service around the city. There are many taxi providers who offer services for wheelchair users (link available in German only).
Good to know 💡
🖼️ Most attractions, museums and sights are accessible with the most notable exception being the TV Tower which has some restrictions.
🏙️ Cobblestone streets and construction work around the city can make it difficult for people with disabilities to get around.
🦯 Whether it’s museums, theatre or attractions, Berlin is ready for blind and partially sighted visitors to discover the city for themselves. visitBerlin has listed the attractions that have special arrangements in place.
⚽ Stadium accessibility
All tickets will be mobile tickets. Our ticketing team will provide updates by email in the lead-up to EURO 2024. For more information, please visit the ticketing FAQs.
There are two types of accessibility tickets available for EURO 2024 – Wheelchair User tickets and Easy Access tickets. A complimentary companion ticket is available during the ticketing process. For more details, visit the Accessibility tickets FAQs.
Accessible parking permits can be requested during the ticket application process. Our ticketing team will allocate permits closer to the match and inform applicants. Please be aware that permits are not guaranteed on application and subject to availability.
A team of friendly staff and volunteers will be on-site to assist you with directions and answer any questions. There will be dedicated accessibility volunteers too!
ADC commentary will be available at all EURO 2024 matches. We'll let you know how to access the service and the language availability soon.
Wheelchairs will be available to loan for fans who are unable to walk longer distances. Simply speak to our volunteers on-site for assistance.
Detailed information about stadium facilities will be released soon.
🎉 EURO 2024 Festival accessibility
The EURO 2024 Festival will be in full swing throughout June and July. The festival sites will be accessible to all fans with facilities such as viewing platforms, ramps to activations and more! Check back later for detailed information.