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Real Madrid Supporter Guide ⚪
Got your hands on a match ticket? It’s time to get planning! You’ll find everything you need to know here if you’re a Real Madrid supporter travelling to London for the UEFA Champions League final.
📲 Mobile ticket distribution
All mobile tickets will be delivered on the UEFA Mobile Tickets app. You’ll receive an email when your ticket(s) have been sent to you.
Make sure you have the app on your phone in order to download your ticket. If you have multiple tickets, remember to transfer them before you leave for London.
Groups with a limited number of phones are able to enter the stadium using tickets on just one mobile device but the group must all enter the stadium at the same time.
Our ticketing team will send you all the details by email. For more information, please visit our ticketing FAQs or watch our Mobile Ticketing video.
🌍 Before you travel
We recommend making the most of your trip and staying in London for the weekend. Please note, transport options back to Spain on the night of the final will be extremely limited.
🚨 To enter the UK, you need a passport which is valid for the whole of your stay.
For more information and exceptions, visit GOV.UK.
Nationals from a small number of countries now require Electronic Travel Authorisation (ETA) before travelling to the UK.
European nationals do not currently need to have an ETA to travel to the UK.
Visit the GOV.UK website for more information, including the up-to-date list of nationalities who require an ETA to travel to the UK.
✈️ Getting to London
🛬 Independent flights
London is served by six major airports; Heathrow, Gatwick, London City, Luton, Southend and Stansted. Take advantage of the excellent transport links from London airports into central London.
- If your flight arrives in the morning on matchday: Use public transport from London airports to get to central London locations and the Real Madrid Fan Meeting Point.
- If your flight arrives in the afternoon on matchday: Head straight to Wembley. There are plenty of bars and restaurants in the area and stadium gates open at 16:00.
This is due to planned engineering works.
Taxi and coach services are recommended for supporters travelling to or from Luton Airport on these dates.
During the day, four coach services run per hour with a journey time to central London of 65–95 minutes.
Heathrow Airport
Distance to centre: 27km
15 mins to London Paddington via Heathrow Express
Gatwick Airport
Distance to centre: 45km
35 mins to London Victoria via Gatwick Express or Southern Railway
30–45 mins to London Bridge, St Pancras or Farringdon via Thameslink services
Stansted Airport
Distance to centre: 63km
50 mins to London Liverpool Street via Stansted Express
London City Airport
Distance to centre: 14km
20 mins to Bank via Docklands Light Railway
London Southend Airport
Distance to centre: 61km
60 mins to London Liverpool Street via Greater Anglia
Luton Airport
Distance to centre: 55km
Travel to central London by coach or taxi only
Check TfL's website to plan your route or download the TfL Go app.
Other options:
If you are on a chartered flight from Spain you will arrive at either London Southend Airport or Stansted Airport.
From the airport we strongly recommend using public transport for your onwards journey. You can reach London Liverpool Street station within an hour.
🚆 London Southend Airport ➡️ London Liverpool Street - 60 mins via Greater Anglia services
🚆 Stansted Airport ➡️ London Liverpool Street - 50 mins via Stansted Express
🚇 London Liverpool Street ➡️ Wembley Stadium - 30 mins on Metropolitan Line
Supporters travelling from Spain by private coach have two options to get to the UK:
⛴️ Coach travel via the ferry
⬅️ from Dunkirk or Calais in France
➡️ to Dover in England
🚇 Coach travel via the Eurotunnel
⬅️ from Calais, France
➡️ to Folkestone, England
🅿️ Coach parking in London
Your coach will either park at the Real Madrid Fan Meeting Point or at the dedicated Real Madrid coach parking site at Pickfords, which is within walking distance of Wembley Stadium.
🚌 An accessible shuttle service will be in operation between Wembley Stadium and the coach parking site at Pickfords.
For a fast and relaxing journey to London, the Eurostar is a great option, with its terminal, St Pancras International, perfectly located in the city centre.
The Eurostar offers direct train services to St Pancras International from Paris.
Check the Eurostar website for more information.
There is no car parking at any UEFA Champions League final site. This includes the Real Madrid Fan Meeting Point and Wembley Stadium (unless you’ve pre-booked accessible parking).
If you drive to London, we advise parking outside of London and using London’s public transport system.
Ashford International train station is a good parking provision outside London.
📍 Ashford International train station
🚆 40 mins to King’s Cross St Pancras (in central London)
⌚ Last train from King’s Cross St Pancras to Ashford International: 00:12
If you do drive into London, please note you might be required to pay TfL’s Congestion Charge and when entering London’s Ultra Low Emission Zone.
Parking in London
Some private operators offer parking. Check their websites for more details:
Visit our Accessibility page for helpful information on accessible travel to and around London, stadium services and facilities, audio-descriptive commentary and more.
⚠️ Taking a coach from Spain will take a significant amount of time
Border, immigration and security checks are likely to add significant delays. We recommend flying or taking the train for the easiest journey into London.
Please note, there may be long wait times to get onboard the ferry, particularly for coaches travelling back to mainland Europe after the match. If you are required to wait, your coach will be sent to a waiting area.
If you are planning to travel via private coach or minibus, please follow the guidance from your travel operator for arrival times and immigration procedures.
🎉 Real Madrid Fan Meeting Point
📍 Victoria Embankment
📅 Saturday 1 June
🕑 Open 11:00
🎫 Entry for Real Madrid fans
🚪 Entrance via Hungerford Bridge
🍺 A range of food and drink kiosks (non-alcoholic drinks plus alcoholic beverages from midday) will be available, in addition to official UEFA Champions League merchandise at the on-site Fan Shop.
⚪ Real Madrid will be providing a programme of club entertainment to build the atmosphere throughout the day. Expect live music, big screen entertainment and fellow Real Madrid supporters getting in the party mood!
💧 Free tap water will be available to keep you hydrated! Toilets with accessible facilities are located on site.
🚫 Check out the list of forbidden items at Wembley Stadium, which are also prohibited at the Real Madrid Fan Meeting Point. Large items like bags bigger than A4 and umbrellas are best left at home or on your coach.
👮🏽 Security checks including bag and body searches will be in operation at the Fan Meeting Point entrance. Please be patient on arrival if you are required to queue to get into the site. If you leave the site at any time, readmission cannot be guaranteed.
ℹ️ The Real Madrid Fan Meeting Point is also open to the general public. Please be patient on arrival, you may be required to queue to enter the site.
Match screening for supporters without a match ticket
The UEFA Champions League final will be screened live on the giant screens in the Real Madrid Fan Meeting Point on Victoria Embankment.
Access to the event is free and the screening will start with match build-up from 19:30. Food and drinks will be available from concessions on-site.
🎉 Accessibility at the Fan Meeting Point
The Real Madrid Fan Meeting Point is an accessible site.
- Accessible toilets
- An accessible viewing area, which carers and companions can also use. The platform has dedicated locations for wheelchair users and those with mobility impairments
- A quiet space for anyone wanting a break from the festivities
- British Sign Language interpreter
- A hearing loop
- A welfare point
- Assistance dog facilities
Transport for London offers a turn up and go service to help passengers who require additional assistance, such as people with visual impairments, mobility impairments and large groups travelling together. This could include providing boarding ramps, helping you to move through the station or interchange between trains and suggesting alternative or step-free routes.
The turn up and go service is provided on the London Underground and London Overground. You do not need to pre-book this service; just ask staff for assistance at the station.
All licensed London black cabs are wheelchair-accessible with many offering wheelchair ramps, an intermediate step and swivel seats, plus induction loops and an intercom system. London taxis are required by law to accept assistance dogs at no extra charge.
🚇 Getting to the stadium
Wembley Stadium gates open at 16:00.
Early bird discount on food and drinks! 🍺
Get to Wembley Stadium early on matchday to take advantage of the exclusive early bird offer on food and drinks.
Enjoy a third off beer and cider between 16:00 and 17:00 at stadium concessions, as well as great deals on a wide range of hot food.
🚇 Public transport is the best way to travel around London and to the stadium
Use the Tube to arrive at Wembley Park or Wembley Central, or hop on the train to Wembley Stadium station. Remember drinking alcohol on public transport including the Tube is prohibited.
🚕 Going to Wembley by taxi is not advised. London will be busy with local traffic on the day of the final. Road closures and travel disruption are likely to affect your journey.
⌚ If you cannot get to the Fan Meeting Point before 14:00 consider heading straight to Wembley.
Expect your journey to Wembley Stadium from the Real Madrid Fan Meeting Point to take at least one hour, so leave for the stadium in plenty of time.
1️⃣ Fan Meeting Point ➡️ Waterloo station — 🚶 15 min
2️⃣ Waterloo station ➡️ Wembley Park station — 🚇 30 min on the Jubilee Line
3️⃣ Wembley Park station ️ ➡️ Wembley Stadium — 🚶 10 min (which will take longer during busy times)
👨🦽 Waterloo station has step free access and an accessible taxi rank on Sandell Street. A designated accessible taxi rank will be in operation next to the Fan Meeting Point on Northumberland Avenue (approx. 5 mins walk / 300m).
Times and routes to Wembley Stadium:
Heathrow Airport
45 mins to Wembley Central station
🚇 Heathrow Express from Heathrow Airport to Paddington
🚇 Bakerloo Line from Paddington to Wembley Central
Gatwick Airport
80 mins to Wembley Park station
🚆 Thameslink services from Gatwick Airport to London Bridge, Farringdon or St Pancras
🚇 Jubilee Line from London Bridge / Metropolitan Line from Farringdon or Kings Cross (which is next to St Pancras)
👍🏽 The Jubilee and Metropolitan lines both take you directly to Wembley Park station
Stansted Airport
100 mins to Wembley Park station
🚆 Greater Anglia services from London Stansted Airport to London Liverpool Street
🚇 Metropolitan Line from London Liverpool Street to Wembley Park
London Southend Airport
100 mins to Wembley Park station
🚆 Greater Anglia services from London Southend Airport to London Liverpool Street
🚇 Metropolitan Line from London Liverpool Street to Wembley Park
📆 Plan your journey using the Transport for London and National Rail websites.
⏰ We strongly advise supporters to arrive at Wembley 4 hours before kick-off.
🟡🔴 Enter via the entrance colour displayed on your ticket
📲 Refer to your mobile ticket for your entrance colour zone. The quickest route into the stadium is by following the signage for the colour zone.
Have your tickets ready on your phone to show matchday stewards when asked.
Please ensure you enter via the correct turnstile. You will only be able to enter the stadium in the colour zone that is displayed on your mobile ticket.
Check out these videos showing you exactly where to go for each stadium entrance colour.
🟡 Your route to the Yellow zone: Watch the video guiding you to seats in the Yellow zone.
🔴 Your route to the Red zone: Watch the video guiding you to seats in the Red zone.
🏟️ At the stadium
Football wouldn’t exist without supporters like you and your love for football is what makes the atmosphere unlike anything else.
We want everyone to feel welcome and we want you to have a memorable night. So remember to always show good sportsmanship for both teams, all players and the match officials. We also kindly ask you to stay in your designated seats.
- 🍺 Alcohol can be purchased from concessions inside the stadium but must be consumed on the concourse. In accordance with local laws, alcohol can not be consumed from at seat.
- 💳 Wembley is a cashless stadium. Please bring credit cards, debit cards or mobile devices that allow contactless payment.
🕠 Operating hours: 15:00 – two hours after final whistle.
📍 Pick up: Outside of the Wembley Park station lift next to Brook Avenue.
📍 Drop off: The junction of Rutherford Way and Engineers Way. There is step free access to the stadium concourse via a lift located on B2 level next to the Club Wembley entrance, which is approximately 200m from the drop off point.
💡 Assistance: A chaperone service is offered at the drop off point by the Wembley Stadium Customer Engagement Team.
🌃 Post-match service: The shuttle service will operate from the junction of Rutherford Way and Engineers Way back to the lifts at Wembley Park station.
⏱️ Frequency: Every 30 minutes, dependent on traffic.
🆓Free: No booking required
A Public Spaces Protection Order (PSPO) is in operation around Wembley Stadium:
Street Drinking: There is a strict no street drinking policy on Olympic Way and the surrounding areas of Wembley Stadium. Don’t bring any alcoholic drinks as they’ll be confiscated. Supporters wanting alcohol before the game should head to the licensed bars or restaurants in the area or enter the stadium, where alcohol will be sold on the concourses.
Pyrotechnics: The use of pyrotechnics, flares and smoke devices inside or outside Wembley Stadium is prohibited.
📄 Stadium rules
When planning your matchday, keep in mind that stadium rules for the 2024 UEFA Champions League final may differ from the usual regulations at the stadium.
🎒 Bags larger than A4 size won’t be allowed into the stadium.
🔋You can bring a small power bank, no larger than your phone.
🪪 Make sure you have a valid form of ID on you (the same ID used when purchasing your tickets and/or used on the UEFA Mobile Tickets app). It will be required to support you in case of a ticket issue.
🚭 Smoking, including the use of e-cigarettes and heat-not-burn tobacco products, is not allowed inside the stadium.
🚰 It is not permitted to bring water bottles into the stadium. Free water in cups will be available from refillable water stations inside the stadium.
🚫 Check out the list of forbidden items. You can download the full stadium rules for more information.
For more stadium info, including FAQs, food and drink options and the location of Fan Shops, check out our Wembley Stadium page.
👋 After the match
If the match is decided in normal time, the post-match Trophy Ceremony and accompanying celebrations should finish by 22:30.
If there’s extra time or penalties, expect the action on the pitch to continue until around 23:15.
Football is unpredictable and things can change. Please consider these times as estimates.
Leaving Wembley Stadium
💡 The Night Tube operates from Wembley Park
Regular trains will run all night on the Jubilee Line from Wembley Park into central London.
A queueing system will be in place to get you into the station as quickly as possible.
Services will be very busy, so please be patient when queuing up.
Wembley Park ➡️ Waterloo station
🚇 Jubilee Line
⏱️ 45 min journey time once on the Tube (including walking from Waterloo station to coach parking at the Real Madrid Fan Meeting Point)
Wembley Park ➡️ Waterloo station
🚇 Jubilee Line
⏱️ 45 min journey time once on the Tube
🚕 From Waterloo station, you can reach your Fan Meeting Point coach parking at Northumberland Avenue on foot. You can also use a taxi from the designated rank on Sandell Street outside Waterloo station, which will drop you next to the Fan Meeting Point coach parking at the designated drop-off point on Temple Place.
Follow the signs to return to your coach parking at Pickfords on foot.
Head back to your coach parking outside Wembley Stadium. Please be patient, pedestrian traffic after the match might cause delays for cars and coaches leaving stadium car parks.
To ensure a smooth return journey, all coaches travelling via ferry through the Port of Dover to Calais or Dunkirk must go to the designated waiting area at Manston Airport.
At Manston Airport there will be toilet facilities as well as food and drinks for purchase. Water will be available for free.
Stewards will direct coaches to leave the waiting facility and go to the Port of Dover, approximately 2 - 2.5 hours before their ferry departure.
Trains will operate after the match from London Liverpool Street station to London Southend Airport and Stansted Airport:
For London Southend Airport:
🚇 Wembley Park ➡️ London Liverpool Street: 30 mins on the Metropolitan Line
🚅 London Liverpool Street ➡️ London Southend Airport: 60 mins using Greater Anglia services
⏱️Trains will run from London Liverpool Street to London Southend Airport every half hour until 01:20.
For Stansted Airport:
🚇 Wembley Park ➡️ London Liverpool Street: 30 mins on the Metropolitan Line
🚅 London Liverpool Street ➡️ Stansted Airport: 50 mins using Stansted Express services
⏱️Trains will run from London Liverpool Street to Stansted Airport every half hour until 01:25.
Once the match is over, public transport is the most effective way for you to reach the city centre.
Metropolitan and Jubilee Line services run from Wembley Park after the match.
🚑 Emergency and embassy information
🚨 Local emergency services
Sometimes unforeseen accidents happen. We want you to stay safe in London, so if you are involved in an emergency of any kind, call 112 or 999 for police, fire and ambulance services. To report non-urgent crime, call the police on 101 from within the UK.
📍 Spanish Consulate
To coincide with the final, the Foreign Office has arranged for the Consulate General in London to be open from 09:00 on Saturday 1 June until 01:00 on Sunday 2 June, and from 09:00 until 15:00 on Sunday 2 June.
The Consulate's telephone numbers (+44 20 7589 8989 / +44 20 7594 4904) will be operational during these hours, as well as the Consular emergency telephone number, available 24 hours a day, exclusively for serious and unforeseen emergencies (+44 7712764151). The Consulate's email address is: cog.londres@maec.es.
Please note that following Brexit, the national identity card is no longer valid as a travel document to enter the UK. All EU citizens wishing to enter the UK (including citizens making a stopover in the UK) must travel with a valid passport. The European Health Insurance Card is no longer valid in the UK.
If you have any questions, you can consult the recommendations for travel to the UK on the Foreign Office website.