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Accessibility
Our aim is to make the UEFA Champions League final fully accessible to everyone and create a diverse and inclusive environment that meet the needs of all football fans.
๐ฒ Mobile tickets
All tickets will be mobile tickets and delivered via the UEFA Mobile Tickets app. Our ticketing team will provide updates by email in the lead-up to the final.
There are two types of accessibility tickets available โ Wheelchair User tickets and Easy Access tickets. A complimentary companion ticket can be added to your order during the ticket payment window.
๐ Accessible travel to London
All main transport hubs for entry to the UK and to London, including airports and train stations, are well equipped with accessibility features.
๐ก Top tip
If you are a passenger with a disability, please inform your airline, train operator or travel agent and let them know about the kind of assistance you need. You can do this either when booking your journey or closer to your travels, but make sure it's at least 48 hours before you start your trip.
Here are some useful links for details on accessibility of key transport hubs:
- Gatwick Airport
- Heathrow Airport
- Stansted Airport
- London City Airport
- London Southend Airport
- Luton Airport
โ ๏ธ There are no direct train services to or from Luton Airport on the weekend of the final
Please note, there are no direct train services between central London and Luton Airport on Saturday 1 and Sunday 2 June due to planned engineering works.
Taxi and coach services are recommended for supporters travelling to or from Luton Airport on these dates.
Coaches run 24 hours a day from Luton Airport with frequent services to Victoria coach station or London Paddington station, via other London stops including Baker Street and Finchley Road.
During the day, four services run per hour with a journey time to central London of 65 - 95 minutes. More information about coach services between central London and Luton Airport can be found here.
National Express and Arriva coach services are accessible. For the best level of service, itโs advised to book assisted travel in advance.
๐ Getting around London
London offers a good range of accessible travel options and step-free access is offered at over 200 stations across the Transport for London network.
Throughout the city, you will find inclusive designs such as ramps and smooth surfaces to ensure that visitors can more easily access the capital's transport network, top sights and accommodation.
Turn up and go
Transport for London offers a turn up and go service to help passengers who require additional assistance, such as people with visual impairments, mobility impairments and large groups travelling together. This could include providing boarding ramps, helping you to move through the station or interchange between trains and suggesting alternative or step-free routes.
The turn up and go service is provided on the London Underground and London Overground and most stations on the Elizabeth Line. You do not need to pre-book this service; just ask staff for assistance at the station.
Visit London has information on accessible accommodation and attractions in the city.
Over 60 London Underground stations have step-free access, although it is recommended to check Transport for London's guide before you travel as not all stations are fully accessible.
There are accessible buses in operation across 700 London bus routes, all fitted with low-level floors, wheelchair ramps and audio-visual announcers. Wheelchair and mobility scooter users travel free of charge on all Transport for London buses, and registered assistance dogs are also welcome on board.
All licensed London black cabs are wheelchair-accessible with many offering wheelchair ramps, an intermediate step and swivel seats, plus induction loops and an intercom system. London taxis are required by law to accept assistance dogs at no extra charge.
Please note, not all vehicles used by popular rideshare operators are accessible.
๐ก Top tip
National Rail offers discounted tickets for disabled passengers. More information can be found on their website.
๐๏ธ Travelling to Wembley Stadium
๐There is no public parking available, so donโt drive to Wembley unless youโve pre-booked accessible parking.
๐ Visit TfL to plan an accessible journey or for more information on accessible public transport including a step-free journey planner.
๐ฑFind up-to-date travel info by following TfLAccess on X, formerly Twitter.
You can use both Wembley Central and Wembley Park underground stations. Both have lifts down to the platforms, but only Wembley Park has boarding ramps.
๐ Wembley Park stationย
๐ Jubilee line, Metropolitan line
๐ก A free accessible shuttle will be in operation between Wembley Park station and Wembley Stadium
๐ Wembley Central station
๐ Bakerloo line
Check the TfL Accessibility Map to plan your route.
Wembley Stadium is served by two nearby rail stations which are both fully accessible and step free.
If you are a wheelchair user, youโll need to call Chiltern Railways before travelling on +44 08456 005 165 to make sure a wheelchair ramp is available for you.
๐ Wembley Stadium stationย
โก๏ธ 10 min journey time from London Marylebone station
๐ Wembley Central station
โก๏ธ 20-25 min journey time from London Euston station
Onwards connections to other central London locations are available via Tube services at Marylebone and London Euston stations.
๐ Free pre and post-match accessible shuttle services
Free accessible shuttle services serving Wembley Stadium will be in operation on the day of the final from Wembley Park station and Pink car park.
Both services will also operate after the match.
An accessible shuttle will run from Wembley Park directly to Wembley Stadium.
๐ Operating hours: 15:00 โ 2 hours after final whistle.
๐ Pick up: Outside of the Wembley Park station lift next to Brook Avenue.
๐ Drop off: The junction of Rutherford Way and Engineers Way. There is step free access to the stadium concourse via a lift located on B2 level next to the Club Wembley entrance, which is approximately 200m from the drop off point.
Assistance: A chaperone service is offered at the drop off point by the Wembley Stadium Customer Engagement Team.
Post-match service: The shuttle service will operate from the junction of Rutherford Way and Engineers Way back to the lifts at Wembley Park station.
Frequency: Every 30 minutes, dependent on traffic.
๐Free: No booking required
An accessible shuttle will run from Pink car park along South Way directly to Wembley Stadium.
๐ Operating hours: 15:00 โ 2 hours after final whistle.
๐ Pick up: Lower vehicle entrance of the Pink car park.
๐ Drop off: East Gate, Wembley Stadium.
Assistance: A chaperone service is offered at the pick-up and drop-off points by the Wembley Stadium customer engagement team.
Post-match service: The shuttle service will operate from East Gate back to the Pink car park.
Frequency: Regular trips, dependent on demand.
๐Free: No booking required.
If you are successful in the ticket lottery, you will have the opportunity to request a parking pass when purchasing accessibility tickets (Wheelchair or Easy Access).
Closer to the match, fans who requested a parking pass will be invited to obtain one. Please note that, due to limited availability, parking passes will be allocated on a first come first served basis.
Accessible parking will be in Blue and Red car parks at Wembley Stadium. Both car parks will open at 15:00 โ 5 hours before kick-off.
Please display your blue badge / disabled identification document and your print-at-home parking pass in your car.
๐ฆ Blue car park leads directly onto the concourse outside Wembley Stadium via a short bridge.
๐ฅ Red car park has step-free access to the external stadium concourse which is approximately 180m away.
Parking stewards will be present at each car park to assist you and provide directions.
Wembley Stadium also runs a dedicated โpushing and chaperoneโ service for fans who require additional support from stadium car parks to their seats. Simply request this service on matchday by speaking to a customer engagement staff member, who will be wearing navy blue t-shirts or jackets with "Here to Help" written in yellow.
No pre-booking is required.
Please note, the city will be busy with local traffic. Road closures and travel disruptions are likely to affect your journey.
The rideshare and private car pick-up and drop-off location is to the east of Wembley Stadium on Carey Way, just off South Way.
There is also an event day taxi rank for black cabs on Engineers Way (west of Olympic Way).
๐ Entrances and security
๐ก๐ข๐ด๐ต Refer to your mobile ticket for your entrance colour zone
The quickest route into the stadium is by following the signage for the colour zone.
Every set of turnstiles has an accessible entrance for those that require assistance, with trained stewards around to help.
Please note that accessible lifts can be used via the Purple Zone. All guests with access requirements will be accepted via this route regardless of the colour zone indicated on their ticket.
Please ensure you then enter the stadium via the correct turnstile as noted on your ticket.
If you need to bring something for medical reasons thatโs not permitted according to the stadium rules, you will be able to apply for an exemption.
To request an exemption, please submit a form on Wembley Stadium's website.
๐๏ธ Services at the stadium
Trained stewards and volunteers will be present in the areas surrounding the stadium, including public transport hubs.
Audio descriptive commentary will be available on matchday. Headsets can be picked up inside the stadium at the following internal information booths:
For supporters in Level 1 seats (anyone with a block number starting with 1):
- Information booth at Block 108
- Information booth at Block 137
- Information booth at Gate F
- Information booth at Gate J
For supporters in Level 2 seats (anyone with a block number or suite starting with 2, 3 or 4):
- Information booth at 203
- Information booth at 249
For supporters in Level 5 seats (anyone with a block number starting with 5):
- Information booth at 514
- Information booth at 539
More information about accessing the service and language availability will be released ahead of the final.
All levels at the stadium have accessible toilets, which youโll need a RADAR key to access. Please ask a steward for a key if you donโt have your own.
All toilets are a short distance from accessible seats in the stadium.
All lifts in the stadium are accessible and can be used by all spectators, although stewards will give priority to anyone with access requirements.
Dedicated accessibility lifts are on level B2 on the north side of the stadium.
A limited number of wheelchairs are available for use at Wembley Stadium.
Concession stands have low-level counters.
There are two changing places facilities, one on Level 1 and one on Level 5.
Wembley Stadium welcomes guide & assistance dogs on matchday.
Please contact the Wembley Stadium help centre if you would like to bring your service dog with you to the final.