Munich Accessibility

If you require additional assistance, make sure you inform your airline in advance of the kind of support you need. Visit the dedicated mobility and accessibility page on the Munich International Airport website for information on services available on arrivals and departures. It is best to do this at least 48 hours before you start your journey to allow plenty of time for arrangements to be made.

There are a large number of designated disabled parking spaces (link available in German only) throughout the city. Please note that we do not recommend driving into the city centre as matchday traffic may increase your journey time considerably. Explore using a Park + Ride facility and transit onto public transport to continue your journey.

Fans with disabilities are recommended to use the accessible U-Bahn line U6 to travel to Fröttmaning station near the stadium.

When you arrive at Fröttmaning station, exit on the south side and follow the signs to the elevators. These will take you to the start of the stadium esplanade, where a buggy service to Entrance 1 is available. The buggy is accessible, including for wheelchair users. A team of volunteers will be on hand to assist you throughout your journey.

The shuttle buses that run between the Fan Zone and Munich Football Arena are accessible.

Accessible parking with pre-registration is available at 📍 car park P1 at the stadium.

Fans with accessible parking tickets can use the car park from 4 hours before kick-off. Please note that all cars need to have a valid EURO 2024 parking pass. Parking passes were offered as part of the application process for accessible tickets. Due to heavy matchday traffic, we recommend arriving as early as possible.

⚠️ Please note that only vehicles up to 2m in height can access the area.

There are several taxi companies that specialise in transporting wheelchair users via ramps or lifts, with passengers remaining in their wheelchairs throughout the journey. At the stadium itself, the taxi drop off in the south of the stadium offers the easiest access to the accessible Entrance 1. At the taxi drop-off in the south, there is a buggy service which people with limited mobility can use to get to Entrance 1. Make sure to inform your driver of your preferred destination as there are multiple taxi stations around the stadium. 

Entrance 1 is fully accessible.

At Entrance 3, there is a steep ramp going to the accessible seats.

🛺 Munich Football Arena also offers a buggy service for fans who are unable to cover longer distances, taking them from the start of the stadium esplanade to Entrance 1. These buggies can also transport wheelchairs. The starting point of the buggy service clearly signposted. No pre-booking is required to use the buggy service.

The shuttle buses that run between the Fan Zone and Munich Football Arena are fully accessible. Getting to the stadium by public transport is also easy, as U-Bahn, bus, tram and S-Bahn vehicles have been designed to make it easier to board and disembark using additional ramps and technical equipment.

Fans with visual and hearing impairments can also ask volunteers at the Fan Zone to help plan their journey.

There are 2 Accessibility Info Points in the stadium:

1️⃣ behind the accessible seats in the north (behind block 129)

2️⃣ behind the accessible seats in the south (behind block 113).

If you have any questions related to accessibility in the stadium or if you need support to set up the audio-descriptive commentary, our accessibility volunteers are happy to help.

There are 8 accessible toilets behind the accessible seats on the main stand (Blocks 101-108) and 8 accessible toilets behind the accessible seats on the opposite stand (Blocks 117-126).

The stadium’s accessible lifts are located at Welcome Zone North and Welcome Zone South. The lifts take you from Level 2, where the Wheelchair and Easy Access seats are located, to Level 3. There is no need to use a lift to reach any accessible seats.

Concession stands are easily reachable and selected concession stands behind the accessible seating areas will have dedicated priority lanes.

These lanes will be open for everyone to use, but accessibility volunteers will be on hand to ensure accessible ticket holders receive priority service when they arrive.

All tickets will be mobile tickets. Our ticketing team will provide updates by email in the lead-up to EURO 2024. For more information, please visit the ticketing FAQs.

There are two types of accessibility tickets available for EURO 2024 – Wheelchair User tickets and Easy Access tickets. A complimentary companion ticket is available during the ticketing process. For more details, visit the Accessibility tickets FAQs.

A team of friendly staff and volunteers, proudly sponsored by ERGO, will be on-site to assist you with directions and answer any questions.

There will also be more than 25 dedicated accessibility volunteers at the stadium. You can identify them by their bibs that display an accessibility icon.

For EURO 2024, audio-descriptive commentary for fans who are blind or partially sighted will be available at all 51 matches.

For the first time, it is available directly on the UEFA EURO 2024 app! No need to pick up a device at the stadium – simply bring your fully charged mobile phone with the app already installed and your own pair of headphones:

• Open the UEFA EURO 2024 app
• Tap on the “More” menu
• Tap on “Audio-descriptive commentary” in the “At the event” section
• Tap on the match you want to listen to (available 15 minutes before kick-off)
• Enjoy!

The service requires only a minimum of data and in some stadiums, free Wi-Fi is available. To recharge your phone during the match, you can bring a small power bank, no larger than your phone. If you have any questions or issues with audio-descriptive commentary, stop by the Accessibility Info Point at the stadium (see map above).

You can also use this service on the app at the official EURO 2024 Fan Zones and Public Viewing sites. Just tune in like you would at the stadium!

Languages: German + language(s) of the two teams playing*

*For Croatian, Georgian, Serbian, Slovak, Slovene and Ukrainian spectators, the service will be offered in English.

A wheelchair push service will be offered for guests with limited mobility who did not come in their own wheelchair and need help reaching their seats after the security checks.

The service is available for everyone in need. Please reach out for the accessibility volunteers near the entrances – they're happy to help!

If you need to bring any special equipment for medical reasons, please get in touch with UEFA ticketing customer service to request an exemption. This can be done as of 1 June and at least 48 hours before your match. On matchday, make sure you carry prescription evidence on you.

The same principle applies for fans coming with an assistance dog. These are allowed in all 10 stadiums. There are specific seating locations for fans coming with assistance dogs, which include a more protected area for the dog. Fans bringing an assistance dog should also contact the UEFA ticketing customer service in advance.

Sensory bags will be available for spectators who have sensory needs/non-visible disabilities. A limited number of sensory bags, equipped with noise cancelling headphones, fidget tools, and verbal cue cards, will be available for guests to use at no additional cost. You can find the sensory bags at the Accessibility Info Points (see map above).

In the Fan Zone, all ground-level activities are easily accessible. Volunteers are on hand to support throughout the Fan Zone.

Yes, there are accessible toilets available.

Although there are no specific accessible viewing ramps, the wheelchair spaces on the lawn steps are arranged in a way that guarantees unrestricted views of the big screens.