Accessibility
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UEFA EURO 2024 is all about people! It’s our aim to celebrate diversity and inclusion and ensure all fans can be part of the celebrations. This page will help you plan for your EURO 2024 trip. Check this page regularly for updates to ensure you have the best experience possible.
🌍 Accessible travel to Leipzig
By train 🚆
All trains arriving at Leipzig Central Station have been barrier-free since 2018.
🚨 Don’t forget: All ticket holders have access to discounted DB train tickets and international rail passes.
Booking a DB train ticket
- Wheelchair spaces on trains must be booked in advance
- It’s recommended to select a connection with sufficient transfer time
- DB have a dedicated Mobility Service Centre (MSZ) to support you with your planning. They can also organise assistance for boarding, transferring or getting off a train
Mobility Service Centre (MSZ)
Phone: +49 (0) 030 65212888
E-mail: msz@deutschebahn.com
Onboard DB trains and at train stations
Trains are generally accessible for fans with limited mobility; carriage doors are wide enough to fit wheelchairs and trains are equipped with dedicated wheelchair spaces.
- You can pre-book your wheelchair space in advance for long-distance trains such as ICE, IC and EC services.
- Equipment such as walking aids can be carried free of charge.
- At larger train stations, you can request a wheelchair should you require it.
If you require additional assistance, make sure you inform your airline in advance. It is best to do this at least 48 hours before you start your journey to allow plenty of time for arrangements to be made. Visit the accessibility page on the Leipzig / Halle Airport website for information on arrivals and departures.
Public transport from the airport into the city centre is accessible. The best route to take is S5 / S5X S-Bahn line, which runs every 30 minutes between Leipzig / Halle Airport – Neue Messe Leipzig – Leipzig Central Station.
It is not recommended driving into Leipzig city centre due to matchday traffic and uncertainty of travel times. There are designated accessible parking spaces available throughout the city. Use the “layers” option on the map to display disabled parking options. Consider using one of the Park + Ride locations and transfer onto public transport to continue your journey. (Links available in German only.)
Accessible travel guide 🧑🏼🦽
The German National Tourist Board has a dedicated guide on accessible travel throughout the country that can help you plan your EURO 2024 trip.
For general Leipzig travel guidance, head over to our travel page.
🏙️ Accessible travel around Leipzig
Because of the lowland terrain, Leipzig is a relatively flat city. Much of the city centre has cobblestone streets, but the cobbled streets are new, with smooth and low-vibration pavements. The rougher cobblestone pavement is only found in the immediate vicinity of St. Nicholas Church.
Ⓜ️ Please be aware that the public transport system is not completely accessible. The majority of stations have been made accessible to people with reduced mobility. It is recommended to plan your journeys in advance and visit the LVB accessible travel page for more information on trams and bus. If you want to travel by taxi, it’s recommended to book this well in advance.
(Links available in German only.)
ℹ️ Visit the Saxony tourism dedicated accessibility page for information on attractions. We recommend looking through this online brochure from page 56 to check accessibility facilities at attractions in Leipzig. For further questions, please contact the "Behindertenverband Leipzig e.V." directly:
Behindertenverband Leipzig e.V.
Phone: +49 (0) 0341 3065120
Email: kontakt@behindertenverband-leipzig.de
🚈 Accessible travel to Leipzig Stadium
Plan ahead!
Plan your journey before setting off. You can find more information on accessible public transport at the dedicated LVB accessibility page (German only).
It is recommended to use the following accessible public transport routes (e.g. from Leipzig Central Station):
To Entrance A: 🚋 Tram stop Sportforum Süd (lines 7, 8, 15, 56), which is 5-10 minutes from the entrance.
🎟️ Pre-booked parking ticket required
🚪 Entrances B & C
The accessible parking area at Stadium Leipzig is located at parking area P2. Fans with accessible parking tickets can use the car park from 4 hours before kick-off until 2 hours after the final whistle.
Please note that all cars need to have a valid EURO 2024 parking pass. Parking passes were offered as part of the application process for accessible tickets. Due to heavy matchday traffic, we recommend arriving as early as possible.
Do not drive to the stadium without a pre-booked parking pass, as there will be no on-site sales and cars without a parking pass will be turned away.
🚪 Entrances B & C
The taxi drop-off point is located at Stadionvorplatz.
❓FAQs
🚪 All stadium entrances are accessible.
Entrance A by the Festwiese has a ramp and a lift. Volunteers with specific training will be on hand in case you require assistance. Entrances B and C share an accessible entrance through which you can use a lift to get into the stadium.
📍 Start: Augustusplatz (partially accessible tram stop)
🚈 Tram line: 8 (towards Grünau Nord)
🏁 Get off at Sportforum Süd (Entrance A)
⌛️ Distance: 10 minutes
🏟️ Accessible facilities at Leipzig Stadium
10 accessible toilets are located on level 5, right behind the accessible seats. 2 more accessible toilets can be found on level 7 behind the accessible seats.
Reaching the accessible seats without stairs is only possible by using a lift. When coming from Entrance A, follow the accessible ramp and dedicated volunteers will guide you to the lift that brings you to Level 5 and 7. When coming from Entrance B and C, dedicated volunteers will support you finding the way to the lift that brings you to Level 5 and 7.
Concession stands are easily reachable and selected concession stands behind the accessible seating areas will have dedicated priority lanes.
These lanes will be open for everyone to use, but accessibility volunteers will be on hand to ensure accessible ticket holders receive priority service when they arrive.
⚽ Stadium services for fans with accessibility needs
All tickets will be mobile tickets. Our ticketing team will provide updates by email in the lead-up to EURO 2024. For more information, please visit the ticketing FAQs.
There are two types of accessibility tickets available for EURO 2024 – Wheelchair User tickets and Easy Access tickets. A complimentary companion ticket is available during the ticketing process. For more details, visit the Accessibility tickets FAQs.
A team of friendly staff and volunteers, proudly sponsored by ERGO, will be on-site to assist you with directions and answer any questions.
There will also be more than 25 dedicated accessibility volunteers at the stadium! You can identify them by their bibs that display an accessibility icon.
A wheelchair push service will be offered for guests with limited mobility who did not come in their own wheelchair and need help reaching their seats after the security checks.
The service is available for everyone in need. Please reach out for the accessibility volunteers near the entrances – they're happy to help!
For EURO 2024, audio-descriptive commentary for fans who are blind or partially sighted will be available at all 51 matches.
For the first time, it is available directly on the UEFA EURO 2024 app! No need to pick up a device at the stadium – simply bring your fully charged mobile phone with the app already installed and your own pair of headphones:
- Open the UEFA EURO 2024 app
- Tap on the “More” menu
- Tap on “Audio-descriptive commentary” in the “At the event” section
- Tap on the match you want to listen to (available 15 minutes before kick-off)
- Enjoy!
The service requires only a minimum of data and in some stadiums, free Wi-Fi is available. To recharge your phone during the match, you can bring a small power bank, no larger than your phone. If you have any questions or issues with audio-descriptive commentary, stop by the Accessibility Info Point at the stadium (see map above).
You can also use this service on the app at the official EURO 2024 Fan Zones and Public Viewing sites. Just tune in like you would at the stadium!
Languages: German + language(s) of the two teams playing*
*For Croatian, Georgian, Serbian, Slovak, Slovene and Ukrainian spectators, the service will be offered in English.
If you need to bring any special equipment for medical reasons, please get in touch with UEFA ticketing customer service to request an exemption. This can be done as of 1 June and at least 48 hours before your match. On matchday, make sure you carry prescription evidence on you.
The same principle applies for fans coming with an assistance dog. These are allowed in all 10 stadiums. There are specific seating locations for fans coming with assistance dogs, which include a more protected area for the dog. Fans bringing an assistance dog should also contact the UEFA ticketing customer service in advance.
Sensory bags will be available for spectators who have sensory needs/non-visible disabilities. A limited number of sensory bags, equipped with noise cancelling headphones, fidget tools, and verbal cue cards, will be available for guests to use at no additional cost. You can find the sensory bags at the Accessibility Info Points (see map above).
🎉 Fan Zone & Public Viewing accessibility
Most transport hubs around the Fan Zone are fully accessible so fans with reduced mobility should be able to reach the location with ease.
❓FAQs
Leipzig is invested in making the Fan Zone as accessible as possible. If you find obstacles or similar, let the Fan Zone staff know and they will try to find a solution.
Yes, there will be accessible toilets available.
Yes, the Public Viewing is fully accessible.
For a better view of the screen, a raised platform for fans using wheelchairs and their companions is situated in the Fan Zone. Social responsibility volunteers will be present to assist on the platform if necessary.
There will be accessible toilets in the Fan Zone. These will not be far away.