Hospitality
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β οΈ The following information applies to Hospitality ticket holders only
If you have a regular match ticket, please have a look at the other pages in the Event Guide. β¬οΈ
Still on the hunt for match tickets? Limited UEFA EURO 2024 Hospitality packages are still available.
Welcome to UEFA EURO 2024!
It is our pleasure to host you at Volksparkstadion Hamburg. Your hospitality package offers an unrivalled view of the match, plus a great environment for enjoying a feast of football.
This page is here to help make your hospitality experience a truly memorable one, so you can soak up all the action on the pitch in comfort and style. Youβll find all the information you need, including your matchday schedule, lounge information, as well as key travel and parking details .
π‘ Before arriving
π² All tickets will be mobile tickets, so install the dedicated UEFA Mobile Tickets app on your phone, download your ticket(s) and transfer to your guests before you travel to EURO 2024.
π Please leave luggage at home or in your hotel as bags larger than A4 size will not be permitted in the stadium.
π Kindly note that smoking in hospitality spaces and in the stands is not permitted. Thank you for respecting the No Smoking policy.
ποΈ Stadium rules β Check the list of prohibited items so you donβt accidentally bring any items mentioned, such as cane umbrellas, professional cameras, food, or drinks.
π Matchday travel
We highly recommend making your way to the stadium early. Getting across the city may take longer than expected and we want to make sure youβre not rushing to enjoy your hospitality experience.
β οΈOnly drive to the stadium if you have received a UEFA parking pass as part of your package
There is no parking at the stadium for guests without a parking pass.
π± Did you know?
Travelling by train and public transport will be the most convenient and sustainable option to get around.
Luckily, as a EURO 2024 ticket holder you get a Fan Pass, which is the key to unlocking travel benefits such as free matchday travel (36 Hour Travel Pass), and access to discounted train tickets for domestic (DB Ticket EURO 2024) and international (Interrail Pass EURO 2024) journeys.
Your Fan Pass is free and will be available on the UEFA EURO 2024 app from 3 June. Simply download the UEFA EURO 2024 app and log in using the same email address used for your Hospitality ticket.
The stadium is easily accessible by public transport. The following routes are recommended:
1οΈβ£ Hamburg Central Station to entrances A, B and E:
π Start: Hamburg Central Station S-Bahn
π Line: S3 (towards Pinneberg) or S5 (towards ElbgaustraΓe)
β‘οΈ Get off at Stellingen S-Bahn station
πΆββοΈ Distance: approx. 20 minutes to the east side of the stadium
β±οΈ Total travel time: approx. 35 minutes
2οΈβ£ Hamburg Airport to entrances A, B and E:
π Start: Hamburg Airport (Flughafen) S-Bahn station
π Line: S1 (towards Wedel) to Hamburg Central Station
βͺοΈ At Hamburg Central Station change to S3 (towards Pinneberg) or S5 (towards ElbgaustraΓe)
β‘οΈ Get off at Stellingen S-Bahn station
πΆββοΈ Distance: approx. 20 minutes to the east side of the stadium
β±οΈ Total travel time: approx. 1 hour
β Attention: Please do not travel to the stadium on MetroBus line 1 towards Trabrennbahn, as this service will be diverted via Bahrenfeld S-Bahn station.
β Attention: Please do not travel to the stadium on MetroBus lines 2 and 3 or XpressBus line X3 towards Trabrennbahn. Capacity is very limited and long waiting times are to be expected.
Parking for Hospitality Experience ticket holders with a parking pass:
π Car and bus park location: Parking Rot
β Open:ο»Ώ 4h before kick-off β 90 minutes after final whistle
Please display the UEFA parking pass on the right-hand-side of the windshield of your car. Cars will be screened on arrival at the stadium, so we recommend arriving with plenty of time to spare.
Require a parking pass? Request a parking pass using the Hospitality Experience Club app (Apple / Android).
If you go by taxi, keep in mind the city will be busy with local traffic and journey times will significantly increase on matchdays. The location of the taxi pick-up and drop-off point at Volksparkstadion Hamburg is located around 400 metres north of the stadium:
πFarnhornweg
Alternatively, you can use the Hospitality Experience Club app (Apple / Android) to book a private chauffeur service from your hotel or residence directly to the stadium.
Download the Hospitality Experience Club app:
ποΈ At the stadium
Your stadium entrance is marked on your match ticket. Have a look at the map above to locate the entrance of your hospitality area at Volksparkstadion Hamburg.
To enter the stadium on matchday, present your ticket on the UEFA Mobile Tickets app.
If you have a parking pass for Parking Rot volunteers will guide you from the car park location to your stadium entrance. In addition, signage at the stadium will direct you to your respective hospitality area.
β‘οΈ Entrances with fast lanes: At the entrances A, B and E hospitality guests are welcome to use fast lanes to enter the stadium.
Each hospitality area has its own welcome desk where our team of friendly hosts will direct you to your respective lounge or box.
Once inside the stadium, pick up your wristband at the welcome desk of your lounge. Please find the information below for each hospitality area. β¬οΈ
Please note, that only entrance B is fully accessible. For more information about accessibility at the stadium, visit our dedicated page. If you have any accessibility requirements, please contact:
- Hospitality Experience ticket holders:Β customersupport@2024-hospitality.com
- UEFA Club ticket holders: Please reach out to your CAA11 account manager.
πΎ Lounge information
Portugal vs France
21:00, Friday 5 July
Time is local (CEST)
Select your hospitality package from the list below to find out more information including your matchday schedule.
You couldn't ask for more! This is your private luxury football experience at the highest level. In a private Skybox, you and your guests can enjoy 100 percent football emotion thanks to a unique view of the field.
π Location within the stadium:
- Skybox 1 - 23: Level 2
- Skybox 24 - 50: Level 3
β Wristband collection: at level 2 main entrance foyer area
π§₯ Cloakroom: The lounge has no cloakroom, so please check the weather and plan accordingly! You can hang light jackets on the back of your chair.
π½οΈ Menu: Exclusive dining experience with personalized service for the entire multi-course menu, featuring highlight starters prepared by walking acts and complemented by petit fours and amuse-bouches.
ππΌ Here to help: Our friendly guest hosts will be around should you need any assistance. For any inquiries when you arrive on matchday, please see our staff at the welcome desk.
𧣠Fan Shops: Hospitality guests on the mainstand can make use of the dedicated Fan Shop that is placed in the entrance area. All other guests are welcome to use fanshops for the general public that are placed all around the stadium. Please find the locations of the Fan Shops on the stadium map above.
β Portugal vs France: Matchday schedule
18:00 β Skybox opens and food & drink service begins
20:30 β Time to take your seats
20:45 β Pre-match ceremony
21:00 β Kick-off
21:45 β Half-time
π Final whistle
β³ 90 minutes after final whistle β Hospitality area closes
Β All times are local (CEST)
Our luxury lounge for those who love top-notch service, gourmet catering, entertainment, and top-class football. You'll experience the emotion of the UEFA EURO 2024 at the highest level.
π Location within the stadium:
- Skybox 13 - 14: Level 2
- Skybox 37: Level 3
β Wristband collection: at level 2 main entrance foyer area
π§₯ Cloakroom: The lounge has no cloakroom, so please check the weather and plan accordingly! You can hang light jackets on the back of your chair.
πͺ Seating: Assigned tables within your lounge.
π½οΈ Menu: Experience an exquisite culinary affair with a multi-course menu, an array of amuse-bouche, live cooking demonstrations, and an extensive selection of sweet and savory snacks.
ππΌ Here to help: Our friendly guest hosts will be around should you need any assistance. For any inquiries when you arrive on matchday, please see our staff at the welcome desk.
𧣠Fan Shops: Hospitality guests on the mainstand can make use of the dedicated Fan Shop that is placed in the entrance area. All other guests are welcome to use Fan Shops for the general public that are placed all around the stadium. Please find the locations of the Fan Shops on the stadium map above.
β Portugal vs France: Matchday schedule
18:00 β Lounge opens and food & drink service begins
20:30 β Time to take your seats
20:45 β Pre-match ceremony
21:00 β Kick-off
21:45 β Half-time
π Final whistle
β³ 90 minutes after final whistle β Hospitality area closes
Β All times are local (CEST)
The chic meeting point for football fans from around the world. In addition to exceptional seats, this lounge offers international as well as regional cuisine, accompanied by a fine wine, a glass of champagne, or fresh beer.
π Location within the stadium:
- North Lounge and South Lounge: Level 2
- Captains Lounge: Level 3
β Wristband collection: at level 2 main entrance foyer area
π§₯ Cloakroom: The lounge has no cloakroom, so please check the weather and plan accordingly! You can hang light jackets on the back of your chair.
πͺ Seating: Group seating and free seating
π½οΈ Menu: Indulge in a versatile 3-course experience, offering a variety of options to suit every palate, accompanied by a selection of regional breads and an assortment of savory snacks.
ππΌ Here to help: Our friendly guest hosts will be around should you need any assistance. For any inquiries when you arrive on matchday, please see our staff at the welcome desk.
𧣠Fan Shops: Hospitality guests on the mainstand can make use of the dedicated Fan Shop that is placed in the entrance area. All other guests are welcome to use Fan Shops for the general public that are placed all around the stadium. Please find the locations of the Fan Shops on the stadium map above.
β Portugal vs France: Matchday schedule
18:00 β Lounge opens and food & drink service begins
20:30 β Time to take your seats
20:45 β Pre-match ceremony
21:00 β Kick-off
21:45 β Half-time
π Final whistle
β³ 90 minutes after final whistle β Hospitality area closes
Β All times are local (CEST)
For those who prefer a more casual and sporty atmosphere but don't want to miss out on courteous service, delicious food, and ample drinks, the Club is the place to be. In the lounge, you'll meet other international football fans.
π Location within the stadium:
- South Lounge (M15/M24), Legends Lounge, Skybox 5/9 (M15) and Skybox 20 - 23: Level 2
- Captains Lounge (M36/M46), Sports Lounge, Skybox 45 (M15) and Skybox 31 - 33/48 - 49: Level 3
β Wristband collection:
- Legends Lounge/ Sports Lounge: level 2 entrance area (opposite stand)
- ο»Ώ All other lounges: level 2 main entrance foyer area
π§₯ Cloakroom: The lounge has no cloakroom, so please check the weather and plan accordingly! You can hang light jackets on the back of your chair.
πͺ Seating: Free seating
π½οΈ Menu: An extensive selection of street food snacks, accompanied by delectable desserts and savory German bread specialties.
ππΌ Here to help: Our friendly guest hosts will be around should you need any assistance. For any inquiries when you arrive on matchday, please see our staff at the welcome desk.
𧣠Fan Shops: Hospitality guests on the mainstand can make use of the dedicated Fan Shop that is placed in the entrance area. All other guests are welcome to use Fan Shops for the general public that are placed all around the stadium. Please find the locations of the Fan Shops on the stadium map above.
β Portugal vs France: Matchday schedule
18:00 β Lounge opens and food & drink service begins
20:30 β Time to take your seats
20:45 β Pre-match ceremony
21:00 β Kick-off
21:45 β Half-time
π Final whistleβ³ 90 minutes after final whistle β Hospitality area closes
Β All times are local (CEST)
An innovative hospitality experience celebrates unity, diversity, and emotions. Get ready to experience UEFA EURO 2024 as an unforgettable event!
π Location within the stadium: Opposite stand levels 2 & 3
π« Entrance: Please enter the stadium through entrance E or Hospitality and follow the signage to arrive at the Lounge entrance. Dedicated Volunteers will guide you to the hospitality area.
β Wristband collection: Please collect your wristband at the Welcome Desk.
π§₯ Cloakroom: The lounge has no cloakroom, so please check the weather and plan accordingly!
π½οΈ Menu: UEFA Club guests will be immersed into a lively hospitality experience that showcases the best of European cuisine, intertwined with iconic German dishes reflecting the region's finest produce. Playful interpretations of European classics will be created by talented chefs, right in front of the guests to create an interactive gastronomic experience like no other.
πΆ Entertainment: A range of diverse elements including DJs, walking acts and Fussball Freestylers and collaborations with local artists.
πͺ Seating: Free seating
ππΌ Here to help: Our friendly guest hosts will be around should you need any assistance. For any inquiries when you arrive on matchday, please see our staff at the welcome desk. For requests before the match, please contact your CAA11 Account Manager.
𧣠Fan Shops: Please find the locations of the Fan Shops on the map above.
ππ Parking: If you have received a UEFA car parking pass as part of your package, your car and bus park is:
π Parking Rot
β Open:ο»Ώ 4h before kick-off β 90 minutes after final whistle
Portugal vs France: Matchday schedule
18:00 β Lounge opens and food & drink service begins
20:30 β Time to take your seats
20:45 β Pre-match ceremony
21:00 β Kick-off
21:45 β Half-time
π Final whistle
β³ 90 minutes after final whistleΒ β Hospitality area closes
Β All times are local (CEST)