Hospitality
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⚠️ The following information applies to Hospitality ticket holders only
If you have a regular match ticket, please have a look at the other pages in the Event Guide. ⬆️
Still on the hunt for match tickets? Limited UEFA EURO 2024 Hospitality packages are still available.
Welcome to UEFA EURO 2024!
It is our pleasure to host you at Frankfurt Arena. Your hospitality package offers an unrivalled view of the match, plus a great environment for enjoying a feast of football.
This page is here to help make your hospitality experience a truly memorable one, so you can soak up all the action on the pitch in comfort and style. You’ll find all the information you need, including your matchday schedule, lounge information, as well as key travel and parking details .
💡 Before arriving
📲 All tickets will be mobile tickets, so install the dedicated UEFA Mobile Tickets app on your phone, download your ticket(s) and transfer to your guests before you travel to EURO 2024.
🎒 Please leave luggage at home or in your hotel as bags larger than A4 size will not be permitted in the stadium.
🚭 Kindly note that smoking in hospitality spaces and in the stands is not permitted. Thank you for respecting the No Smoking policy.
🏟️ Stadium rules - Check the list of prohibited items so you don’t accidentally bring any items mentioned, such as cane umbrellas, professional cameras, food, or drinks.
🚆 Matchday travel
We highly recommend making your way to the stadium early. Getting across the city may take longer than expected and we want to make sure you’re not rushing to enjoy your hospitality experience.
⚠️Only drive to the stadium if you have received a UEFA parking pass as part of your package
There is no parking at the stadium for guests without a parking pass.
🌱 Did you know?
Travelling by train and public transport will be the most convenient and sustainable option to get around.
Luckily, as a EURO 2024 ticket holder you get a Fan Pass, which is the key to unlocking travel benefits such as free matchday travel (36 Hour Travel Pass), and access to discounted train tickets for domestic (DB Ticket EURO 2024) and international (Interrail Pass EURO 2024) journeys.
Your Fan Pass is free and will be available on the UEFA EURO 2024 app from 3 June. Simply download the UEFA EURO 2024 app and log in using the same email address used for your Hospitality ticket.
The stadium is easily accessible by public transport.
City Centre to Entrance 1, 2 or P9
📍 Station: Dom/Römer or Willy-Brandt-Platz
Option 1:
🚋 Tram lines: 11 (towards Höchst Zuckschwerdtstraße), 12 (towards Schwanheim Rheinlandstraße) or 14 (towards Gallus Gustavsburgplatz)
Option 2:
🚇 U-Bahn lines U4 (towards Bockenheimer Warte) or U5 (towards Central Station)
↪️ Change at Frankfurt Central Station
🚋 Tram lines: 20 (towards Stadion Straßenbahn) or 21 (towards Stadion Straßenbahn) – departing from station forecourt
🏁 Get off at Stadion Station
⌚ Travel time: 25 to 35 minutes
🚶 Walking time to stadium: 5 to 10 minutes
or
City Centre to Entrance 5
Option 1: From Hauptwache
📍 Station: Hauptwache
🚈 S-Bahn lines: any S-Bahn train to Frankfurt Central Station (check destination before boarding)
↪️ Change at Frankfurt Central Station
🚈 S-Bahn lines: S8/S9 (towards Wiesbaden Central Station) - departing from the underground station, or S7 (towards Riedstadt-Goddelau) - departing from the main station hall. You can also use regional or special services to the stadium.
🏁 Get off at Frankfurt Stadion
⌚ Travel time: 25 to 35 minutes
🚶 Walking time to stadium: 10 minutes
Option 2: From Dom/Römer or Willy-Brandt-Platz
📍 Station: Dom/Römer or Willy-Brandt-Platz
🚋 Tram lines: 11 (towards Höchst Zuckschwerdtstraße), 12 (towards Schwanheim Rheinlandstraße) or 14 (towards Gallus Gustavsburgplatz)
↪️ Change at Frankfurt Central Station
🚈 S-Bahn lines: S8/S9 (towards Wiesbaden Central Station) - departing from the underground station, or S7 (towards Riedstadt-Goddelau) - departing from the main station hall. You can also use regional or special services to the stadium.
🏁 Get off at Frankfurt Stadion
⌚ Travel time: 25 to 35 minutes
🚶Walking time to stadium: 10 minutes
Option 3: From Dom/Römer or Willy-Brandt-Platz
📍 Station: Dom/Römer or Willy-Brandt-Platz
🚇 U-Bahn lines: U4 (towards Bockenheimer Warte) or U5 (towards Central Station)
↪️ Change at Frankfurt Central Station
🚈 S-Bahn lines: S8/S9 (towards Wiesbaden Central Station) - departing from the underground station, or S7 (towards Riedstadt-Goddelau) - departing from the main station hall. You can also use regional or special services to the stadium.
🏁 Get off at Frankfurt Stadion
⌚ Travel time: 25 to 35 minutes
🚶 Walking time to stadium: 10 minutes
For any other routes to the stadium on matchday, visit our dedicated stadium travel page.
⚠️ The following information does not apply to guests of the UEFA Club package. Please see your lounge information below for parking details.
Parking for Hospitality Experience ticket holders with a parking pass:
📍 Car park location: PC or PA
⌚ Open: 3h before kick-off – 2h after final whistle
Please display the UEFA parking pass on the right-hand-side of the windshield of your car. Cars will be screened on arrival at the stadium, so we recommend arriving with plenty of time to spare.
Require a parking pass? Request a parking pass using the Hospitality Experience Club app (Apple / Android).
If you go by taxi, keep in mind the city will be busy with local traffic and journey times will significantly increase on matchdays. The location of the taxi pick-up and drop-off point at Frankfurt Arena is:
📍 P9
Alternatively, you can use the Hospitality Experience Club app (Apple / Android) to book a private chauffeur service* from your hotel or residence directly to the stadium.
*Service not available to ticket holders with a UEFA Club package.
Download the Hospitality Experience Club app:
🏟️ At the stadium
Your stadium entrance is marked on your match ticket. Have a look at the map above to locate the entrance of your hospitality area at Frankfurt Arena.
To enter the stadium on matchday, present your ticket on the UEFA Mobile Tickets app.
Signage at the stadium will direct you to your respective hospitality area. Please note, both hospitality entrances are accessible.
Each hospitality area has its own welcome desk where our team of friendly hosts will direct you to your respective lounge or box.
Once inside the stadium, pick up your wristband at the welcome desk of your lounge.
The hospitality entrances at Frankfurt Arena are fully accessible.
For more information about accessibility at the stadium, visit our dedicated page. If you have any accessibility requirements, please contact:
- Hospitality Experience ticket holders: customersupport@2024-hospitality.com
- Partner Village –UEFA Club ticket holders: Please reach out to your CAA11 account manager.
🍾 Lounge information
Portugal vs Slovenia
21:00, Monday 1 July
Time is local (CEST)
Select your hospitality package from the list below to find out more information including your matchday schedule.
You couldn't ask for more! This is your private luxury football experience at the highest level. In a private Skybox, you and your guests can enjoy 100 percent football emotion thanks to a unique view of the field.
🚪Entrance: 1, 2, P9 and 5
🏷️ Wristband: 201-241: Atrium, 306-340: Museum
🛗 Location within the stadium: Skybox 201-241: Level 2, Skybox 306-340: Level 3
🧥 Cloakroom: There is a wardrobe in the Skybox, where you can hang your jacket.
🍽️ Menu: Exclusive dining experience with personalized service for the entire multi-course menu, featuring highlight starters prepared by walking acts and complemented by petit fours and amuse-bouches.
💁🏼 Here to help: Our friendly guest hosts will be around should you need any assistance. For any inquiries when you arrive on matchday, please see our staff at the welcome desk.
🧣 Fan shops: Customers entering the stadium via the atrium can make use of a dedicated Fan Shop. All other customers will have to use Fan Shops for the general public that are placed all around the stadium
⌚ Portugal vs Slovenia: Matchday schedule
18:00 – Skybox opens and food & drink service begins
20:30 – Time to take your seats
20:45 – Pre-match ceremony
21:00 – Kick-off
21:45 – Half-time
🔔 Final whistle
⏳ 90 minutes after final whistle – Hospitality area closes
All times are local (CEST)
Our luxury lounge for those who love top-notch service, gourmet catering, entertainment, and top-class football. You'll experience the emotion of the UEFA EURO 2024 at the highest level.
🚪Entrance: 1, 2, P9 and 5
🏷️ Wristband: Executive Lounge 2: Atrium
🛗 Location within the stadium: Executive Lounge 2: Level 2
🧥 Cloakroom: This lounge has no cloakroom so please check the weather and plan accordingly! You can hang light jackets on the back of your chair.
🍽️ Menu: Experience an exquisite culinary affair with a multi-course menu, an array of amuse-bouche, live cooking demonstrations, and an extensive selection of sweet and savoury snacks.
💁🏼 Here to help: Our friendly guest hosts will be around should you need any assistance. For any inquiries when you arrive on matchday, please see our staff at the welcome desk.
🧣 Fan shops: Customers entering the stadium via the atrium can make use of a dedicated Fan Shops. All other customers will have to use Fan Shops for the general public that are placed all around the stadium.
⌚ Portugal vs Slovenia: Matchday schedule
18:00 – Lounge opens and food & drink service begins
20:30 – Time to take your seats
20:45 – Pre-match ceremony
21:00 – Kick-off
21:45 – Half-time
🔔 Final whistle
⏳ 90 minutes after final whistle – Hospitality area closes
All times are local (CEST)
The chic meeting point for football fans from around the world. In addition to exceptional seats, this lounge offers international as well as regional cuisine, accompanied by a fine wine, a glass of champagne, or fresh beer.
🚪Entrance: 1, 2, P9 and 5
🏷️ Wristband: Executive Lounge 1, 3-4: Atrium, Skylounge 1-3: Museum
🛗 Location within the stadium: Executive Lounge 1, 3-4: Level 2, Skylounge 1-3: Level 3
🧥 Cloakroom: The lounge has no cloakroom, so please check the weather and plan accordingly! You can hang light jackets on the back of your chair.
🍽️ Menu: Indulge in a versatile 3-course experience, offering a variety of options to suit every palate, accompanied by a selection of regional breads and an assortment of savoury snacks.
💁🏼 Here to help: Our friendly guest hosts will be around should you need any assistance. For any inquiries when you arrive on matchday, please see our staff at the welcome desk.
🧣 Fan shops: Customers entering the stadium via the atrium can make use of a dedicated Fan Shop. All other customers will have to use Fan Shops for the general public that are placed all around the stadium.
⌚ Portugal vs Slovenia: Matchday schedule
18:00 – Lounge opens and food & drink service begins
20:30 – Time to take your seats
20:45 – Pre-match ceremony
21:00 – Kick-off
21:45 – Half-time
🔔 Final whistle
⏳ 90 minutes after final whistle – Hospitality area closes
All times are local (CEST)
For those who prefer a more casual and sporty atmosphere but don't want to miss out on courteous service, delicious food, and ample drinks, the Club is the place to be. In the lounge, you'll meet other international football fans.
🚪Entrance: 1, 2, P9 and 5
🏷️ Wristband: Executive Bar A&B: Atrium, Skybar A&B: Museum, Skylounge 1-3: Museum
🛗 Location within the stadium: Executive Bar A&B: Level 2, Skybar A&B: Level 3, Skylounge 1-3: Level 3
🧥 Cloakroom: This lounge has no cloakroom so please check the weather and plan accordingly! You can hang light jackets on the back of your chair.
🍽️ Menu: An extensive selection of street food snacks, accompanied by delectable desserts and savory German bread specialties.
💁🏼 Here to help: Our friendly guest hosts will be around should you need any assistance. For any inquiries when you arrive on matchday, please see our staff at the welcome desk.
🧣 Fan shops: Customers entering the stadium via the atrium can make use of a dedicated fanshop. All other customers will have to use fanshops for the general public that are placed all around the stadium.
⌚ Portugal vs Slovenia: Matchday schedule
18:00 – Lounge opens and food & drink service begins
20:30 – Time to take your seats
20:45 – Pre-match ceremony
21:00 – Kick-off
21:45 – Half-time
🔔 Final whistle
⏳ 90 minutes after final whistle – Hospitality area closes
All times are local (CEST)
DESCRIPTION OF LOUNGE NEEDED.
🚪Entrance: 1, 2, P9 and 5
🏷️ Wristband: Eagle Club
🛗 Location within the stadium: Level 0
🧥 Cloakroom: This lounge has no cloakroom so please check the weather and plan accordingly! You can hang light jackets on the back of your chair.
🍽️ Menu: Choice of hot and cold street food snacks and beverages with market hall character and an enthusiastic and inspiring service team.
💁🏼 Here to help: Our friendly guest hosts will be around should you need any assistance. For any inquiries when you arrive on matchday, please see our staff at the welcome desk.
🧣 Fan Shops: Customers will have to use Fan Shops for the general public that are placed all around the stadium.
⌚ Portugal vs Slovenia: Matchday schedule
18:00 – Lounge opens and food & drink service begins
20:30 – Time to take your seats
20:45 – Pre-match ceremony
21:00 – Kick-off
21:45 – Half-time
🔔 Final whistle
⏳ 90 minutes after final whistle – Hospitality area closes
All times are local (CEST)
An innovative hospitality experience celebrates unity, diversity, and emotions. Get ready to experience UEFA EURO 2024 as an unforgettable event!
🏷️ Wristband: Welcome Desk
🛗 Location: Level 1
🧥 Cloakroom: The lounge has no cloakroom, so please check the weather and plan accordingly!
👔 Dresscode: Smart casual recommended
🍽️ Menu: UEFA Club guests will be immersed into a lively hospitality experience that showcase the best of European cuisine, intertwined with iconic German dishes reflecting the regions’ finest produce. Playful interpretations of European classics will be created by talented chefs, right in front of the guests to create an interactive gastronomic experience like no other.
🎶 Entertainment: A range of diverse elements including DJs, walking acts and Fussball Freestylers and collaborations with local artists from each city or region.
💁🏼 Here to help: Our friendly guest hosts will be around should you need any assistance. For any inquiries when you arrive on matchday, please see our staff at the welcome desk. For requests before the match, please contact your CAA11 Account Manager.
🧣 Fan Shop: Customers will have to use Fan Shops for the general public that are placed all around the stadium.
🚗 /🚌 Parking: The dedicated parking area is P9 (by car or by bus), accessible only with a valid UEFA parking Pass. Parking areas open 4 hours before Match Kick-off. Please note that the parking area has no height limit.
⌚ Portugal vs Slovenia: Matchday schedule
18:00 – Lounge opens and food & drink service begins
20:30 – Time to take your seats
20:45 – Pre-match ceremony
21:00 – Kick-off
21:45 – Half-time
🔔 Final whistle
⏳ 90 minutes after final whistle – Hospitality area closes
All times are local (CEST)